FAQ's ( Frequently Asked Questions)
Rooted in Excellence for 40+ Years: 2nd Generation Tree Care Specialists You Can Trust




Frequently Asked Tree Service Questions
See some common questions and answers below, or call us at 410.771.4896.
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Is my tree to big?
A healthy tree is never too big. Some trimming may be required to clear obstacles such as houses, lights or utility lines, but size reduction of trees is rarely beneficial.
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When do I pay for the work that was done?
Payment is expected at the completion of all work. The customer can give a check to the crew or call the office with credit card information. If no one is home, we will mail an invoice to you.
Financing is available upon request. We take Visa, Mastercard, Discover, and American Express. Paying with credit is subject to a service charge
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My tree looks "sick". Can you identify the problem?
We have a licensed arborist on staff able to identify problems and recommend proper treatment.
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Is Keil Tree Experts licensed & insured?
We are licensed by the State of Maryland and we are insured for your protection. We carry ten times the minimum required by law. (The state minimum is $100,000). A copy of the license and/or a certificate of insurance is available upon request.
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What services does Keil Tree Experts provide?
We specialize in tree removal, pruning, stump grinding, storm damage cleanup, and ongoing tree care to ensure the health and safety of your property.
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Do you offer free estimates for tree services?
Yes, we provide free estimates to assess your tree care needs and recommend the best solutions tailored to your property.
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How do I know if a tree needs to be removed or just pruned?
Our experts will evaluate your tree's health, structure, and location to determine whether pruning or removal is the best option.
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Can you help with storm-damaged trees or emergency tree removal?
Yes, we offer 24/7 emergency tree removal services to address hazardous trees and storm damage promptly.
Contact
keiltree@verizon.net
30 Stenersen Lane, Cockeysville, MD, USA
M-F 7:15am - 4:30pm
MD License # 000314
REQUEST YOUR FREE ESTIMATE
Same Day Appointments Available Call 410.771.4896
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